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HEART

Regular price $14.86 USD
Regular price Sale price $14.86 USD
Sale Sold out
Shipping calculated at checkout.
Size

Quote
"HEART. H is for Happiness. E is for Engagement. A is for Adoption. R is for Retention. T is for Task Success."

Meaning
HEART is a user-centered metrics framework to help measure the success of a product or feature. HEART was designed by Kerry Rodden, Hilary Hutchinson and Xin Fu from Google’s research team. Read more here

Quote/Framework by Kerry Rodden, Hilary Hutchinson and Xin Fu. 
Design by Jan M. Ahrend, Switzerland. 

Materials & Care

  • 11 oz mug
  • Dimensions: 3.85″ (9.8 cm) in height, 3.35″ (8.5 cm) in diameter
  • Dishwasher and microwave safe
  • Blank product sourced from China

Shipping & Returns

Estimated shipping price
This product is made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!
  • Varies depending on country/items 
  • Rates provided during checkout
  • Items ship within 2–7 business days
Estimated shipping time

10–20 business days, depending on the order address. Note that there may be delays due to the industry-wide slowdown. 

Returns

If you're unhappy with the product you've received, then we'd be happy to take it off your hands, or replace it, provided you contact us within a week of receiving the product.

Customs fees

Shipments outside of the USA may incur customs fees, depending on your country of residence. The fee may vary depending on your order value, country limits, and other factors. Startup Vitamins does not take responsibility for possible fees.